FAQs
What products do you sell?
We specialize in eco-friendly bamboo fiber kitchen products — including plates, bowls, utensils, and other daily kitchen essentials that are safe, durable, and sustainable.
Are your products safe for food use?
Yes, all our products are food-grade, non-toxic, and BPA-free, making them safe for everyday use.
Are bamboo fiber products durable?
Absolutely! Our bamboo fiber items are lightweight yet strong, designed for long-term daily use without easily breaking.
Do you deliver all over Bangladesh?
Yes, we deliver across Dhaka and all major cities in Bangladesh.
How long does delivery take?
- Inside Dhaka: 2–3 business days
- Outside Dhaka: 3–5 business days
What are the delivery charges?
- Inside Dhaka: 70 BDT
- Outside Dhaka: 120 BDT
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery (COD) all over Bangladesh.
How can I place an order?
Simply browse our store, add your desired items to cart, and complete checkout with your details. Our team will confirm your order shortly.
Can I cancel my order?
Yes, you can cancel your order before it is shipped. Once shipped, cancellation is not possible.
What if I receive a damaged or wrong product?
No worries — just contact us within 7 days with photo/video proof, and we’ll arrange a replacement or refund.
Do your products have any natural variations?
Yes, since bamboo fiber is a natural material, slight variations in color or texture may occur. This is normal and not a defect.
Are your products eco-friendly?
Yes! Our products are made from sustainable bamboo fiber, helping reduce plastic use and support a greener lifestyle.
How can I contact you?
Eco-KitchenBD Support Team
Email: support@ecokitchenbd.com
Phone: +8801778768213
Address: Eco-KitchenBD, House 53 Road Number 19, Nikunja-2, Dhaka 1229, Bangladesh
What if my delivery is delayed?
If there’s any delay, our support team will inform you and keep you updated until your order arrives.
Do you offer bulk or wholesale orders?
Yes, we do! For bulk or wholesale inquiries, please contact us directly via phone or email.
Eco-KitchenBD — Go Green in Your Kitchen 🌿