Shipping policy
Store Name: Eco-KitchenBD
At Eco-KitchenBD, we aim to deliver your eco-friendly bamboo fiber kitchen products quickly, safely, and reliably across Bangladesh.
Delivery Timeframes
- Inside Dhaka City: 2–3 business days
- Outside Dhaka City: 3–5 business days
⏳ Note: Delivery times may be slightly delayed during public holidays, weekends, or peak order seasons.
Shipping Charges
- Inside Dhaka City: 70 BDT
- Outside Dhaka City: 120 BDT
Shipping charges will be clearly shown at checkout before confirming your order.
Order Processing
- Orders are processed within 24 hours after confirmation
- Once shipped, you will receive an SMS or call confirmation
- Tracking details may be provided depending on the courier service
Delivery Coverage
We deliver to:
- Dhaka City
- All major cities and districts across Bangladesh
If your location falls outside standard delivery zones, our support team will contact you to arrange the best possible delivery option.
Delays & Exceptions
While we always try to deliver on time, delays may happen due to:
- Courier service issues
- National holidays or political disruptions
- Bad weather or unforeseen events
If any delay occurs, our team will keep you updated.
Cash on Delivery (COD)
- We offer Cash on Delivery (COD) across Bangladesh
- Please ensure someone is available to receive the order at the provided address
Contact Us
For any shipping-related questions, feel free to reach out:
Eco-KitchenBD Support Team
Email: support@ecokitchenbd.com
Phone: +8801778768213
Address: Eco-KitchenBD, House 53 Road Number 19, Nikunja-2, Dhaka 1229, Bangladesh
Eco-KitchenBD — Sustainable Kitchen, Smarter Living 🌱